2xBRStart assistance ↗
2XBR ASSIST / REMOTE HELP V1

Show the problem.
Keep control.

One person shares exactly the screen or window they choose. One helper watches through encrypted WebRTC, can speak or send live guidance, and never receives arbitrary control of the computer.

Start ASSIST →
HOSTEXPLICIT SCREEN PICKER↔WEBRTCDTLS / TURN FALLBACK↔HELPERVIEW / VOICE / GUIDE
READYDIRECT P2P FIRST30 MIN MAXNO RECORDING
01 / I NEED HELP

Start a private help session.

Create a temporary QR/code. Nothing is shared until one helper joins and you explicitly choose a screen or window.

02 / I AM HELPING

Join with the eight-character code.

Joining does not request camera, microphone or screen access. You receive only what the host explicitly shares.

SESSION STATEStart a session or enter a eight-character code.
SCREEN CONSENTOS picker every time.

ASSIST cannot choose a screen silently. The host selects a tab, window or display through the browser's native capture picker.

NO REMOTE CONTROLGuidance, not takeover.

v1 has no keyboard injection, mouse control, clipboard access, shell execution or arbitrary native commands.

MEDIA PATHWebRTC / DTLS.

Screen and voice tracks travel peer-to-peer when possible. TURN may relay encrypted packets transiently when direct NAT traversal fails.

SERVER STORAGENo screen archive.

The signaling service stores short-lived pairing and SDP/ICE state only. Chat and guidance use the encrypted DataChannel.

01 / ZERO INSTALLA browser session, not another agent.

Both participants use the website. Pairing is a short-lived code or QR and one helper is admitted per session.

02 / EXPLICIT CAPTUREThe host chooses what leaves the screen.

ASSIST cannot silently capture a display. Screen sharing starts only from the browser's native picker after an explicit host action.

03 / DIRECT MEDIAScreen pixels do not become a server recording.

Media travels over WebRTC. TURN can relay encrypted packets when required, while the 2XBR signaling endpoint keeps only bounded session and SDP/ICE state.

04 / SAFE BOUNDARYNo takeover in v1.

No keyboard injection, mouse control, clipboard extraction, shell execution, file browsing or hidden persistence is exposed by ASSIST.

WHY THIS BOUNDARY

Remote help should not begin with remote control.

Most support sessions start with one need: let another person see what you see and explain the next move. ASSIST v1 solves that layer first, so permission and risk stay understandable.

PAIRING ONE HELPERSESSION 30 MIN MAXMEDIA WEBRTC / DTLSVOICE OPT-INRECORDING NOT PROVIDEDREMOTE CONTROL NOT PROVIDED